Headsets/Earsets

Ready, headset, go

The TheEncorePro 500Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect to everything Teams has to offer, while call. Hybrid working has never been easier.

Built-in USB-A and USB-C® connectors

Answer soft-phone calls from any PC, no matter what kind of USB port you have.

Full backwards compatibility for legacy equipment

Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C® connectors right on the cable.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.

Ready, headset, go

The TheEncorePro 500Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect to everything Teams has to offer, while call. Hybrid working has never been easier.

Built-in USB-A and USB-C® connectors

Answer soft-phone calls from any PC, no matter what kind of USB port you have.

Full backwards compatibility for legacy equipment

Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C® connectors right on the cable.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.

Peace of mind

Keep yourself productive with all day connectivity.

Flexibility

Adds flexibility for your device.

Genuine Replacement Part

Made with quality parts.

Electronic Hook Switch (EHS) with ring alerts and remote call answering/ending.

Add complete wireless integration-ring alerts and the ability to remotely answer and end calls when users are away from their desks-with an Electronic Hook Switch.

Mono or binaural over-the-head designs

Give workers their preferred style, either with overthe-head mono (one ear) or binaural (two ears) designs.

Easily adjustable universal fit headband

Keep everyone comfortable with an easily adjustable, universal fit headband.

Flexible noise cancelling microphone boom

Help make every conversation clearer, with a flexible noise cancelling microphone boom that's easy to adjust for optimal placement on every call.

DECT™ adaptive power system automatically adjusts to save power

Optimize range, save power, and maximize office space with a DECT™ adaptive power system that automatically adjusts wireless signal strength based on distance from base.

Seamless, convenient use with all Poly desk phones

Take advantage of one-stop shopping, since these headsets are compatible with the wide range of phones that Poly offers.

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certi?ed to work with top virtual meeting providers.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Certified for Microsoft Teams

Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certi?ed to work with top virtual meeting providers.

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Ready, headset, go

Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Features | Noise-canceling microphone

Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.

Easy management via Poly Lens

Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.

Connection flexibility

Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.

Optimized for communications platforms

An IT manager's dream, this headset was created for communication and is optimized and certi?ed to work with top virtual meeting providers

Acoustic hearing protection

SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.

Now anywhere is a great place to talk

Working in and out of the office? We've got you covered. The Voyager 5200 headset provides professional-grade sound, no matter where you take the call. Now you can thrive in any environment on any of your devices with versatile connectivity and Bluetooth® technology.

Clear, distraction-free calling

From bustling city streets to the corner café, some of life's most important calls happen in the most unexpected places. Our cutting-edge noise-cancelling and six layers of Wind Smart technology eliminate disruptive background noise like wind and chatter so your voice sounds clear, indoors and out.

Raise the power of your voice

Take hands free to a whole new level. A dedicated voice control button easily activates your favorite voice assistant. Whispered alerts update you on talk time, and even announce the names of incoming callers so you can simply say "Answer" or" Ignore" to calls without lifting a finger.

Wear it comfortably all day

The rigorously tested ergonomic design ensures all-day comfort on a wide range of ear shapes, so it feels as comfortable on your last call of the day as it did on the first. This comfort-tested design comes with three ear tip sizes to ensure a secure-fit so you'll forget you're even wearing it.

Four-mic noise cancelling

Cutting edge noise cancelling technology eliminates background noise, so your voice always sounds clear. Four-mic array and our adaptive Digital Signal Processors (DSP)work together to cancel disruptive background noise like traffic or crowds.

Take the call anywhere

Six layers of our unique Wind Smart technology detect wind direction and respond accordingly so your voice comes through clearly - especially outdoors.

High-quality audio

Supports HD Voice over wideband networks and devices to enhance speech quality, so your caller clearly hears and understands you.

Smart sensor technology

Smart sensors know when the headset is on or off; calls can be easily answered by simply putting on the headset; pause music for incoming calls, ormute a call by taking the headset off.